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Technical

Can I use Schools Online from home to enter results?

Yes. If you have an internet connection you will be able to access Schools Online from anywhere, at any time during the results entering period.

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What do I do if Schools Online is running very slowly?

Check the system messages for any known issues. If none have been identified, call the Schools Online Support Team via phone +61 8 8115 4712 or email askSACE for assistance.

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What do I do if Schools Online is unavailable?

Check the system messages for any scheduled outages. If none are listed, call the Schools Online Support Team via phone +61 8 8115 4712 or email askSACE for assistance.

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What do I need to access Schools Online?

To access Schools Online you will need:

  • access to a computer or device, with a supported internet browser installed. Schools Online is supported on most current, popular browsers. Please check our technical support page for details.
  • ability to access the internet, and the SACE website.
  • a PDF reader installed, if you wish to view an exported result sheet or Schools Online report.

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Can I export the grades to another system or CSV etc.?

This functionality is currently not available, but is being considered for future upgrades.

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Can I import grades from another system?

This functionality is currently not available, but is being considered for future upgrades.

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Is the system secure?

Yes. The SACE Board works within the SA Government Security Framework to ensure that information is captured and stored according to the required security guidelines and conditions.

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What browsers does Schools Online support?

Schools Online is supported on most current, popular browsers. Please check our technical support page for details.

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Why are the password and security question requirements so involved?

Security of all student results data is paramount for the SACE Board, and SA Government data security has a number of requirements in relation to passwords. The initial setup of security questions may take some time, but it only needs to be performed once per user.

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