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What should I do if I forget my password for Schools Online?
You can reset your own password by using the 'forgot password' link. You will be asked to answer challenge questions to confirm your identity. If you are unable to reset your own password, contact the Principal's Delegate at your school. If they are unable to help you, contact via email askSACE or call +61 8 8115 4712.
How do I arrange to change my role (permissions) within Schools Online?
Contact the Principal's Delegate at your school - they have the authority to amend access within Schools Online.
I am a SACE teacher needing to use Schools Online. How do I get access?
Contact the Principal's Delegate at your school - they can grant teachers' access to Schools Online.
How do I become a Principal's Delegate?
The Principal's Delegate at your school will need to contact the SACE Board Service Desk to receive the Principal's Delegate Access Request Form. Complete the form, and then have the Principal sign it and return it to the Schools Online Support Team via email at askSACE@sa.gov.au.