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Workshops and meetings

Bookings are essential to ensure that you can be accommodated in the venue and that workshop materials are available. 

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Workshop Bookings

Program

Categories SACE staff
Title Customer centric
Description

Understand the needs of customers and provide tailored services in line with the public sector and agency objectives.

Course: Professional Customer Service

Duration: 4 hours

Audience: Foundational to Advanced

Provider: PACE

Learning outcomes:

  • Use specific tactics to develop trust and rapport with those on the other side of your conversations
  • Uncover individual customer’s needs based on understanding them
  • Review, assess and improve each interaction with your customer
  • Manage customer expectations
  • Define your own personal customer promise and learn how to stick to it.
Title Date Location Status Capacity Actions
Professional Customer Service 1 Oct 2022     9:00AM    -    1:00PM SACE Board Of South Australia (Adelaide) LIVE
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