Communicate clearly, actively listen to others and respond constructively.

There are two courses offered. Courageous Conversations and Business Writing Essentials.

Course: Courageous Conversations

Duration: 1 day

Audience: All People Leaders

Provider: PACE

Learning outcomes:

• Explore the importance of Courage and why you need it in the workplace
• Identify communication styles and needs from within your team
• Discuss and understand examples of influential communication
• Discover the 5-step framework to having a Courageous Conversation
• Learn how to create rapid rapport and trust with your team
• Consider the non-verbal cue during conversation.

Course: Business Writing Essentials

Duration: 1 day

Audience: Foundation to Advanced

Provider: PACE

Learning outcomes:

• Practice techniques for improving your writing
• Understand how simplicity and structure improve reception
• Create engaging and memorable key messages
• Create written communication that gains audience attention, agreement and action
• Improve the persuasive impact of your writing
• Techniques for advanced writing challenges.